Terms of Use
Effective Date: 2024-12-31
Last Updated: 2024-12-31
1. Introduction
Welcome to Monetty! By using our services, including accessing our website or mobile application, you agree to comply with and be bound by these Terms of Use. If you do not agree, you must refrain from using our services.
2. Eligibility
- Be at least 18 years old (or the age of majority in your jurisdiction).
- Provide accurate and up-to-date information during the registration process.
- Comply with all applicable laws and regulations.
3. Services
Monetty provides:
- Local and cross-border money transfers.
- Multi-currency accounts.
- Debit card issuance.
- Crypto payment solutions.
Monetty is not a bank but provides banking-like services in collaboration with regulated financial institutions.
4. Account Responsibilities
You agree to:
- Keep your account credentials confidential.
- Notify Monetty immediately of any unauthorized use of your account.
- Use your account solely for lawful purposes.
Monetty reserves the right to suspend or terminate accounts that violate these Terms.
5. Fees and Charges
Service fees, including transaction fees, exchange rates, and other applicable charges, will be displayed during transactions. By proceeding, you agree to these charges.
6. Prohibited Activities
You may not use Monetty's services to:
- Engage in illegal activities (e.g., fraud, money laundering).
- Harm or exploit other users.
- Circumvent transaction limits or restrictions.
7. Intellectual Property
All content, trademarks, and intellectual property associated with Monetty are the exclusive property of Monetty. You may not reproduce, distribute, or create derivative works without prior consent.
8. Liability and Disclaimers
Monetty provides services on an 'as is' and 'as available' basis. We do not guarantee uninterrupted or error-free service and are not liable for losses resulting from service interruptions or unauthorized transactions due to user negligence.
9. Privacy
Your personal data is processed per our Privacy Policy. By using our services, you consent to this processing.
10. Termination
Monetty may suspend or terminate your access if you violate these Terms. You may close your account anytime, but outstanding obligations remain enforceable.
11. Governing Law
These Terms are governed by the laws of [Jurisdiction]. Disputes will be resolved in the courts of [Jurisdiction].
12. Amendments
We may update these Terms periodically. Continued use of our services constitutes acceptance of the revised Terms.
13. Contact
For questions or concerns, contact us at:
- Email: contact@monetty.com
14. User-Generated Content
If you upload documents (e.g., ID for KYC), you grant Monetty permission to use and store these documents solely for verification purposes. You agree not to upload illegal, harmful, or inappropriate content.
15. Security
We use advanced security measures to protect your information. However, you are responsible for maintaining the security of your account and notifying us immediately of any unauthorized access.
16. Refunds
Refunds for transactions will be processed following an investigation and in accordance with applicable laws and regulations. Contact customer support for assistance. Please note that cryptocurrency withdrawals or transfers to incorrect addresses or networks may not be recovered. Users are advised to double-check all transaction details before proceeding.
17. Third-Party Services
Monetty integrates with third-party services (e.g., payment processors). Their terms and policies apply to their services, and Monetty is not liable for issues caused by them.
18. Force Majeure
Monetty is not liable for service interruptions due to events beyond our control, such as natural disasters, government actions, or internet outages.
19. Indemnification
You agree to indemnify Monetty for losses or damages arising from your misuse of the platform or violation of these Terms.
20. Cookies and Tracking Technologies
Monetty does not currently use cookies or tracking technologies. However, we may implement them in the future to store preferences or provide localized services, such as language or currency settings. Any such use will comply with our Privacy Policy and applicable laws.
21. Export Restrictions
You agree to comply with export laws and restrictions. Monetty services cannot be used in embargoed or restricted countries.
22. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will still apply.
23. Waiver
Failure to enforce any provision of these Terms does not waive our right to enforce it in the future.
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